Returns & Refunds | The William & Mary Official Bookstore
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RETURNS & REFUNDS

TEXTBOOKS

  • A full refund will be given in your original form of payment if textbooks are returned during the first week of classes with original receipt.
  • With proof of a schedule change and original receipt, a full refund will be given in your original form of payment during the first 30 days of classes.
  • No refunds on unwrapped loose-leaf books or shrink-wrapped titles which do not have the wrapping intact.
  • No refunds on Digital Content once accessed.
  • Textbooks must be in original condition.
  • No refunds or exchanges without original receipt.

GENERAL READING BOOKS, NOOK DEVICES, SOFTWARE, AUDIO, VIDEO & SMALL ELECTRONICS

  • A full refund will be given in your original form of payment if merchandise is returned within 14 days of purchase with original receipt in original packaging.
  • Opened software, audio books, DVDs, CDs, music, and small electronics may not be returned. They can be exchanged for the same item if defective.
  • Merchandise must be in original condition.
  • No refunds or exchanges without original receipt.

ALL OTHER MERCHANDISE

  • A full refund will be given in your original form of payment with original receipt.
  • Without a receipt, a store credit will be issued at the current selling price.
  • Cash back on merchandise credits or gift cards will not exceed $1.
  • No refunds on gift cards, prepaid cards, phone cards, newspapers, or magazines.
  • Merchandise must be in original condition.

FAIR PRICING POLICY

Barnes & Noble College Booksellers comply with local weights and measures requirements. If the price on your receipt is above the advertised or posted price, please alert a bookseller and we will gladly refund the difference.

NOOK is a registered trademark of barnesandnoble.com llc or its affiliates.